|
GDS the leader of Lebanese market is committed to:
Provide a
wide range of services for all kind of connectivity.
Our infrastructure is constantly upgraded to be able to meet our
customers’ most demanding needs.
Install
and operate the connections everywhere in Lebanon. GDS is the only Data
Provider to have a real and complete national coverage.
Guarantee
an immediate intervention and repair in case of link failure. We offer a
Service Level Agreement (SLA) stipulating an intervention delay not
exceeding 2 hours inside Beirut and 4 hours outside Beirut.
Outside
working hours, GDS will provide you with our private mobile hotline for
emergencies.
Provide
support 24 hours a day 7 days a week: our Network Management Center
experts' staff continuously monitors the network. They are involved in
all its components to intervene in case of link failure for an immediate
troubleshooting. Faults are remotely detected and resolved at the NMC
level, which significantly reduces the problem resolution time.
Offer
value-added services: Internet access, Applications, Financial services…
etc.
|